How do you go from a Chemistry degree to a business development specialism? We hear Mark Dodsworth’s story.
Tell us about your career path to date.
I graduated from the University of Sheffield with a degree in Chemistry, which included a one-year placement at GSK in Stevenage. Working in heterocyclic chemistry at GSK gave me valuable experience, which ultimately helped me secure my first role in industry.
I joined Vernalis Research in Cambridge as a Synthetic Chemist. After more than five years there, I moved to Manchester to work with the CRUK Drug Discovery team as a Medicinal Chemist.
I am now coming up to three years working for Teledyne ISCO – a US company that specialises in the supply of purification equipment to the scientific community. My job role is Business Development Specialist for the Midlands and Wales.
This job involves focusing on the business growth of Teledyne ISCO products throughout the region with new and existing customers. I also provide ongoing support to our growing customer base, whether that be technical or application related.
What is a typical day like in your job?
Day-to-day, my job role varies significantly, which makes it exciting and dynamic. No day or week is ever the same. It could involve anything from responding to customer enquiries by phone or email, discussions around how our equipment can help with the needs of a group or company, or travelling to a customer to run a demonstration of the equipment.
Installation and training new users is a part of the job that I particularly enjoy. We also do exhibitions, which is a great way to show new customers our equipment, and network with existing customers. Some exhibitions also give us the chance to present to an audience.
Which aspects of your job do you enjoy the most?
A job in business development is so much more than I realised. I’ve always really enjoyed helping people, and this job allows me to do that in so many ways, whether it’s providing equipment that makes the chemist’s life easier and helps them with a problem that they’ve been struggling with, or through application support. I love the networking, getting to know people, and hearing about their work too.
>> How do you forge a career in third-level teaching? See how Dr David Pugh goes about it?
Mark Dodsworth
What is the most challenging part of your job?
Currently the biggest challenge is being at home quite a lot. We can do a lot of support through Zoom, but I’ve missed not seeing our customers and having face-to-face interactions with them.
As part of a sales role, there is a degree of cold-calling required. This is a skill that I didn’t have as a chemist and so I did find it challenging. Ultimately, you are just looking to find those who are interested in your product. A ‘no, thank you’ isn’t anything to be afraid of – you just haven’t found the right customer for you.
How do you use the skills you obtained during your degree in your job?
There are many translational skills that you develop as a chemist and times when these skills come in handy. Presentation skills come in useful when presenting at conferences or to senior management.
Communication skills are important when you are transferring information. Not everyone interprets information the same way, so being clear with the meaning of your words is also important.
Time management and organisation are key to this role too. For example, making customer appointments and allowing time for travel. You also need to make the most of your own time, too, by being organised – for example, seeing multiple customers in one location.
As a result, my calendar is usually planned a month in advance, so organisation skills really help here in the planning of your work.
Is there any advice you would give to others interested in pursuing a similar career path?
This was not a career path I’d ever considered, as I’d always been focused on synthetic chemistry throughout university. The main motivator for me was having the opportunity to work closer with CombiFlash systems, as I’d used these systems throughout my career at GSK, Vernalis and CRUK.
My advice would be to discuss [the roles you are interested in] with as many people currently working in that field as you can. I spent time discussing this kind of role with my friends and networking within the science community before deciding to make the move.
>> Get involved in the SCI Young Chemists’ Panel.
>> Read more about how Rachel Ellis began her career in drug development.
What does an academic’s day look like during term time and in the summer? And how do you get from being a student to teaching at university level? Dr David Pugh, MChem in Chemistry at the University of York, told us about his journey and the skills needed to do his job well.
Dr David Pugh
Tell us about your career path to date.
I look after the delivery of practical chemistry teaching in our undergraduate teaching laboratories in the University of York’s Department of Chemistry. This includes both planning what we are going to teach and teaching students in the lab. I actually came to York for my undergraduate degree and have never left! I completed an MChem degree here, before carrying out a Ph.D here under the supervision of Professor Richard Taylor.
What is a typical day like in your job?
In-term and out-of-term days are like two different jobs. When students are here, the days mostly revolve around delivering teaching in the lab. There are lots of organisational aspects to ensure everything runs smoothly and that everyone (students, demonstrators, technicians etc) knows what’s going on, as well as the teaching.
Out of term time, my job is much more around planning for the future, both the logistics of who’s going to come into the lab when, and the actual teaching content. We’re regularly changing parts of the course, and looking for better approaches with the practical teaching to try to ensure we deliver practicals that are effective in the skills they teach, with the right level of complexity.
>> Interested in a career in chemistry publishing? Then see how Bryden Le Bailly, Senior Editor at Nature, went about it.
So, a day out of term time might see me trying to come up with timetables and planning what goes where, or I might be spending time in the lab trying to develop new practicals or refine existing ones.
Which aspects of your job do you enjoy the most?
Teaching students! This is the most enjoyable part of the job – interacting with the students and seeing them slowly develop their practical abilities. It’s especially nice when you see students you’ve taught from when they arrived at university to studying for a PhD and demonstrating in the labs.
What is the most challenging part of your job?
I find developing new practicals for teaching particularly challenging. When you’re a researcher, the outcome of the practical is the key reason for carrying out the lab work: whether it’s to synthesise a new compound or obtain some data to analyse.
With teaching, it’s different. We’re interested in practical processes and whether they are effective at teaching the students.
Teaching labs have many constraints, and practicals need to be designed to take these into consideration. For example, we think about: reaction times, safety of materials, reaction hazards, new skills introduced, practice at existing skills, costs of materials, equipment availability, how many people could carry out the practical, complexity of any analysis, how the labs relate to theory content, and how long it will take students etc.
Developing new practicals that suit the requirements can be really challenging – and you never know exactly how it will turn out until you run it with students for real.
Dr David Pugh (in the blue coat) with Year 3 students.
How do you use the skills you obtained during your degree in your job?
I think the use of the practical skills I learnt will be self-evident in this job, so I’ll focus on some of the other skills. Communication skills are essential, whether using oral skills to explain subjects to students (individually or in groups), giving presentations (e.g. practical briefings), or using written skills (through the lab scripts).
Troubleshooting instruments is a really valuable skill, as the loss of an instrument could really affect students’ progress on a lab day – so being able to quickly fault find and fix is really useful.
And, of course, the skill of being able to learn something you didn’t know how to do is crucial. Chemistry will keep changing, with new areas coming into existence. For example,. programming and computational chemistry are core components in our undergraduate degree programme now, but I had no previous experience in those areas.
Are there any other skills required in the work you do?
Good IT Skills and administrative skills have proved essential. So much of the successful running of the labs comes down to organisation. Being able to manipulate student lists, experiments, marks, attendance data etc is a crucial part of the role – I’d really struggle without effective database and spreadsheet skills that can quickly and efficiently generate the data I need.
Is there any advice you would give to others pursuing a similar career path?
If you do pursue this career path, make sure you network with others doing the same kind of role. Meeting and discussing teaching approaches with those who can really relate is so useful, and makes you really think about how you design and deliver your teaching.
This became even more useful at the onset of the Covid-19 pandemic, when we met regularly to work together to solve the challenges of practical teaching without labs.
>> Would you like to get involved in the SCI Young Chemists’ Panel? Find out more here.
>> Excited about a career in next generation drug development? Read how Rachel Ellis got involved